Shipping Policy

Effective Date: January 17, 2025

At Shine Elegancee, we are dedicated to providing you with the best shopping experience, including fast and reliable shipping for your jewelry purchases. Below is our Shipping Policy, which outlines our procedures, shipping options, and costs for delivering your order to you.

1. Shipping Locations

We offer shipping to domestic locations within the United States and international locations. Please note that shipping fees, delivery times, and options may vary depending on the destination.

2. Order Processing Time

Once your order is placed, it will be processed within 1-2 business days, excluding weekends and public holidays. After processing, your order will be handed over to the chosen carrier for delivery. Please note that processing times may vary depending on product availability and the volume of orders.

If you placed an order for a custom or personalized item, processing may take longer. You will receive an email confirmation with an estimated shipping date for such items.

3. Shipping Methods and Delivery Times

We offer several shipping options for domestic and international orders:

• Standard Shipping (Domestic):

  • Estimated delivery time: 5-7 business days after processing.
  • This option is usually the most economical, but delivery times can vary depending on your location.

• Expedited Shipping (Domestic):

  • Estimated delivery time: 2-3 business days after processing.
  • This option is faster and will cost more than standard shipping.

• International Shipping:

  • Estimated delivery time: 7-14 business days depending on the country.
  • Please note that international shipping times may vary based on customs and other factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method selected and the destination of the order. You will be able to review the shipping fees before finalizing your purchase. Shipping fees for both domestic and international orders will be displayed during the checkout process.

5. Free Shipping

We may offer free shipping promotions for certain order amounts or special offers. If a free shipping promotion is available, the offer will be clearly displayed on our website or during the checkout process. Free shipping applies only to standard shipping within the U.S. and does not include expedited or international shipping.

6. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to the carrier’s website to track the status of your shipment. You can check the progress of your shipment and the estimated delivery date using the tracking information provided.

7. Shipping Delays

While we strive to ensure that all orders are delivered on time, Shine Elegancee is not responsible for delays caused by shipping carriers, weather conditions, customs processing (for international orders), or other unforeseen circumstances. If your package is delayed, please contact the carrier directly for more information.

8. International Shipping and Customs

For international orders, the recipient is responsible for any import duties, taxes, and fees that may apply in the destination country. These charges are determined by your local customs authorities and are beyond our control.

If you are shipping internationally, please be aware that customs clearance procedures can sometimes cause delays. Shine Elegancee is not responsible for any customs-related delays or additional charges.

9. Order Issues or Missing Shipments

If your package is lost, damaged, or missing, please contact us immediately at contact@shineelegancee.com or (931) 721-3728. We will work with you and the shipping carrier to resolve the issue. Please ensure that you provide the necessary details, including your order number and tracking information.

10. P.O. Boxes and APO/FPO Addresses

We accept orders with P.O. Box and APO/FPO addresses for U.S. domestic orders. However, shipping to P.O. Boxes may require additional delivery time, and we cannot guarantee expedited shipping for these addresses.

11. Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Please check this page regularly to stay informed of any updates.

12. Contact Us

If you have any questions or concerns regarding our Shipping Policy, or if you need assistance with tracking your order, please don’t hesitate to contact us:

Shine Elegancee
410 Old Stewart Rd, Tennessee Ridge, Tennessee, United States
Phone: (931) 721-3728
Email: contact@shineelegancee.com
Website: shineelegancee.com

Thank you for shopping with Shine Elegancee! We are committed to delivering your beautiful jewelry in a timely and secure manner.