Payment Policy

Effective Date: January 17, 2025

At Shine Elegancee, we strive to provide a smooth and secure payment process for all our customers. Below is our Payment Policy, which outlines the payment methods we accept, the processing procedures, and the security measures we implement to protect your personal and payment information.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on our website:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can pay using your PayPal account for an easy and secure transaction.
  • Other Payment Methods: We may offer additional payment options depending on availability. You can view the available methods at checkout.

Please note that all payments must be made in U.S. Dollars (USD).

2. Order Payment Process

  • When you place an order on our website, you will be prompted to enter your payment details at checkout.
  • After submitting your order, your payment will be processed securely through our trusted payment gateways.
  • Once your payment is successfully processed, you will receive an order confirmation email. This email serves as an acknowledgment of your purchase, but it does not constitute acceptance of the order. Acceptance of the order occurs once the payment has been confirmed and the order is processed.

3. Authorization and Billing Information

To process your payment, we require accurate and complete billing information. This includes your name, billing address, phone number, and payment details. We may need to verify your payment method or address to prevent fraud. If there are any issues with payment authorization or verification, we may contact you to resolve the issue.

4. Security of Payment Transactions

We take your privacy and security seriously. All payment information is processed through secure, encrypted payment gateways that use SSL (Secure Sockets Layer) technology to protect your data during transmission. Our payment processors are PCI-compliant to ensure your credit card information is handled securely.

However, no online transaction is completely risk-free. While we strive to implement the highest level of security, we cannot guarantee the security of your personal information transmitted over the internet.

5. Sales Tax

Sales tax is calculated based on your shipping address. If applicable, the sales tax will be added to your order during the checkout process. Tax rates may vary depending on the state or country to which the order is shipped. The total amount of sales tax will be clearly displayed before you complete your purchase.

6. Currency and Payment Processing Fees

All transactions on our website are processed in U.S. Dollars (USD). If you are shopping from outside the United States, your financial institution may charge additional currency conversion or foreign transaction fees. These fees are beyond our control, and you should check with your bank or payment provider for more details.

7. Payment Authorization and Verification

Once your payment is processed, we may perform verification checks to confirm the accuracy of your payment information and prevent fraudulent transactions. If there is an issue with your payment (such as a declined card), we may contact you for further information or request an alternative payment method.

8. Failed Payments and Order Cancellation

If your payment is unsuccessful or declined, we will notify you via email and provide instructions for updating your payment details. If payment is not successfully completed within a reasonable period, we may cancel your order.

9. Cancellations and Refunds

Once an order has been placed and payment is confirmed, we begin processing your order immediately. Orders can typically be canceled within 24 hours of purchase. After this period, cancellations may not be possible, as the order may have already been processed or shipped. For more information about order cancellations, please refer to our Refund and Returns Policy.

10. Changes to the Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be reflected on this page with the updated effective date. We recommend that you review this policy regularly to stay informed about any updates or changes.

11. Contact Us

If you have any questions or concerns about our Payment Policy or need assistance with your payment, please do not hesitate to contact us:

Shine Elegancee
410 Old Stewart Rd, Tennessee Ridge, Tennessee, United States
Phone: (931) 721-3728
Email: contact@shineelegancee.com
Website: shineelegancee.com

Thank you for choosing Shine Elegancee! We are committed to providing a secure and seamless payment experience for all our valued customers.